1. Information We Collect
1.1 Personal Information - We may collect personal information, including but not limited to: Name Email address Phone number Address Payment details (e.g., credit card information)
1.2 Non-Personal Information - We may collect non-personal information such as: Browser type Operating system IP address Usage data (e.g., pages visited, time spent on the website)
2. How We Use Your Information
We use your information to: Provide and manage our cleaning services. Process payments and send receipts. Communicate with you regarding bookings, updates, or inquiries. Improve our services and customer experience. Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information:
With service providers: For payment processing, customer support, and other business operations.
For legal compliance: To comply with applicable laws, regulations, or legal processes.
In case of business transactions: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
4. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
Access and correction: You may request access to or correction of your personal information.
Data deletion: You may request that we delete your personal information, subject to legal obligations.
Opt-out: You may opt out of marketing communications at any time. To exercise your rights, contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.
7. Third-Party Link
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
8. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If we become aware that we have collected information from a child under 13, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or other appropriate channels. Your continued use of our services constitutes acceptance of the updated policy.
