1. Services Offered
We provide residential cleaning, commercial cleaning, move-in/move-out cleaning, and specialized cleaning services. Specific service details are outlined in the agreement or booking confirmation.
2. Booking and Payment
2.1 Booking Process Clients can book services through our website, phone, or email. Bookings are subject to availability.
2.2 Payment Terms Payment is due upon completion of services unless otherwise agreed upon.
2.3 Cancellations and Rescheduling Cancellations or rescheduling must be made at least 24 hours in advance
3. Customer Obligations
3.1 Access Clients must provide access to the property at the agreed time. Failure to do so may result in a rescheduling fee.
3.2 Preparation Clients are responsible for securing fragile or valuable items prior to cleaning. Areas to be cleaned should be reasonably tidy and free of major obstructions.
4. Service Guarantee
We strive to deliver high-quality cleaning services. If you are not satisfied, please notify us within 24 hours, and we will address your concerns at no additional cost.
5. Liability
5.1 Damage or Loss While we handle your property with care, the Company is not liable for pre-existing damage, wear and tear, or damage caused by improperly secured items.
5.2 Injury
The Company is not responsible for injuries to customers or third parties while on the premises during cleaning services.
6. Privacy Policy
We respect your privacy and handle your personal information in accordance with our Privacy Policy .
7. Termination of Services
The Company reserves the right to terminate services at any time for non-payment, unsafe working conditions, or any breach of these terms.
8. Amendments We may update these terms from time to time. Clients will be notified of any significant changes.
